Sat down with Julie Townsend from the Lakeland Downtown Development Authority (LDDA) and shared about getting this wonderful 100-year-old space Downtown ready for business and about the work we do here. Had a blast being on this show and I loved to be able to talk about our Downtown. It’s such a special place. Check it out here: https://share.transistor.fm/s/fb4a1b27
Chuck McDanal is the owner of StudioC and has more than 25 years of experience in a range of roles, from managing an IT department to working as an editor; from directing a large operation to leading an internet startup and creating a 501(c)(3) nonprofit from the ground up. He has extensive experience in process improvement, data analytics, coaching, mentoring, facilitation, strategic planning, managing and leading. Chuck also is a Certified Analytics Professional, an RRCA-certified running coach, has a certificate from the Wharton School in Business Analytics, is a Six Sigma Black Belt, and is a professional coffee roaster. He has served on multiple community boards and organizations, which currently includes the Lakeland Symphony Orchestra and Lakeland Vision. He is a graduate of Leadership Lakeland and Leadership Polk, and was Chair-elect of Leadership Lakeland Class 36 and Chair of Class 37. Chuck was named 2020 Businessman of the Year by the Lakeland Chamber of Commerce. He recently published a book called “Human Training,” which is available on Amazon and through other resellers.
We talked with the Central Florida Development Council about one of our favorite topics! Take a look. Why Leaders Should Be Using Data to Improve Decision-Making
Take a Buzzfeed quiz that promises to tell you how smart you are, and when it says you are a budding Einstein, you nod, smile, and think about how insightful and talented the people who designed the quiz must be. And if that same quiz tells you to go back to living under the bridge…
It crept up on us slowly, over time. The survey. Just a minute. Just a few questions. A bit of our time. Now they are the lifeblood of customer-experience metrics. Watch how many you get in a week, and it will probably surprise you. They come at the end of many web site visits, service…
OK, nothing about fruit here, but let’s talk about rolling up data. When you spend the time and resources to gather data for something you’re doing, it’s a giant hassle to have to go back and do it again, so always collect your data as granularly as possible. There are constraints of time and money…
Seems like an unnecessary question. But most of us know it’s not. When we have good people in our organizations, we love to see them do well and grow. So let’s take a minute to think about what WE are doing to foster that. Did you promote a shiny employee to a managerial role? How…
“Human Training” is finally done! It took a year to write and edit this book – and Chuck is excited to share the news. It’s available on Amazon in paperback and hardcover, plus the Kindle edition. It’s also now avaliable through IngramSpark for independent bookstores, libraries, and schools, as well as through the Apple Book…